Medical & Surgical
Equipment Sales & Service

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Medical & Surgical Equipment Sales & Service
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Medical Equipment FAQ

Welcome to our FAQ page, where we aim to provide you with clear and concise answers to all your questions about medical equipment sales. Whether you’re a healthcare professional looking for the latest devices, a patient seeking reliable home medical equipment, or simply exploring your options, this page is designed to help you make informed decisions. We understand that choosing the right medical equipment is crucial for your practice or personal health, so we’ve compiled the most frequently asked questions to guide you through the process. If you need further assistance, our team is always here to support you.
What products do you sell?
PBC Solutions offers a variety of products including medical equipment, healthcare technology solutions, and consulting services.
Yes, PBC Solutions strives to offer competitive pricing on all equipment and services to ensure value for our clients.
We work closely with our logistics partners to ensure timely delivery of all products. We also provide tracking information and updates throughout the delivery process.
Our return and exchange process is straightforward. Please contact our customer support team to initiate a return or exchange, and we will guide you through the necessary steps.
Our customer support team is highly responsive and dedicated to addressing your needs promptly. We aim to respond to all inquiries within 24 hours.
Yes, we can provide detailed technical specifications for all the equipment we sell. Please contact our sales team for more information.
We ensure that all our products meet the highest safety and efficacy standards. Detailed information can be provided upon request.
Yes, we offer on-site training to ensure that your team is fully equipped to use our products effectively.
Yes, we offer discounts for large-volume orders. Please contact our sales team to discuss your specific needs and receive a customized quote.
Yes, we provide installation services for all the equipment we sell to ensure proper setup and functionality.
We work with a wide range of healthcare providers including hospitals, clinics, and private practices.
We offer a streamlined purchasing process with dedicated account managers to assist you every step of the way, from selection to delivery.
To obtain service for your medical equipment, please contact our customer support team. We offer maintenance and repair services to ensure your equipment remains in optimal condition.
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Disclaimer for Purchasers of Surgical & Medical Equipment

PBC Medical Solutions serves exclusively as a distributor of surgical and medical equipment and does not manufacture any products sold through its channels. All equipment—whether new or refurbished—is supplied in accordance with original manufacturer specifications.

Purchasers and end users, including surgeons, surgical centers, and operating room staff, are responsible for reviewing and strictly adhering to the manufacturer’s instructions for usesafety protocols, and guidelines for clinical application. PBC Medical Solutions shall not be held liable for any aspect of usage including but not limited to:

  • Improper use of the equipment

  • Failure to follow OEM-provided instructions

  • Use of the products in clinical settings or procedures outside the approved scope

All items labeled as refurbished have been reconditioned in compliance with the original equipment manufacturer (OEM) standards. It remains the end user’s responsibility to validate that such equipment is fit for their intended purpose and used in accordance with applicable healthcare regulations and licensing requirements.

By purchasing from PBC Medical Solutions, the buyer acknowledges and agrees to these terms and conditions.

Proposition 65 Warning

Products sold through this website can expose you to chemicals, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov